Conference reception


General and disabled access information

On arrival

  • As well as a designated Conference Centre gravel car park nearby, there is a drop-off point outside the main Conference Centre entrance for individuals requiring assistance, and suppliers and exhibitors with substantial amounts of equipment.
  • We have dropped curbs wherever necessary to assist wheelchair, buggy, trolley and cycle access.
  • Free standing directional signage guide guests around the Conference Centre. Written in large black font on a white background and easy to read from a seated position.
  • Flooring throughout the buildings is short pile carpets or non-slip tiles.
  • There are handrails on all staircases.
  • There is seating in all communal areas and meeting rooms.
  • Delegate registration is not a fixed location and all temporary delegate registration desks are accessible from a seated position and through standard width doorways.

Accessing the Main Conference Centre building

  • The main Conference Centre building is accessed from street level via automated glass doors. Please note there are no automated doors on conference meeting rooms or bedrooms, but we are always happy to assist. Please ask at reception.
  • There is a low-level reception desk situated in the entrance to the Conference Centre where a member of our team will be able to provide any assistance and check you in to your bedroom, if required.
  • There is seating in the reception area.
  • With the exception of the two Loft meeting rooms situated on the first floor (which are accessed by staircase only) all rooms and public spaces in the Conference Centre are at ground level.
  • Fixed directional signage throughout the Conference Centre is clear and easy to read from a seated position.
  • All communal areas and meeting rooms are evenly and well lit with electric and natural light.

Accessing Hinxton Hall

  • Hinxton Hall is accessed from street level, via a two short ramps and automated glass doors.
  • The meeting rooms on the ground floor of the Hall can be accessed via five steps and a handrail or using the lift by these stairs.
  • All communal areas and meeting rooms are evenly and well lit with electric and natural light.


  • In the main Conference Centre building, the accessible toilet is located alongside the main toilets by the Reception area.
  • In Hinxton Hall there are two accessible toilets: One is adjacent to the Graham Cameron Bar, which is located centrally on the Hall ground floor (accessible via five steps and a handrail or small lift by these stairs), and the other is off the Chestnut Suite, at ground level.
  • Accessible toilets are equipped with non-slip flooring, emergency pull cords, handrails, lever taps and hand driers accessible from a seated position.


  • The auditorium is tiered.  There are two wheelchair spaces and step-free access to the stage area via a gated lift.
  •  Built-in hearing loop

Dining Room and Catering

  • Dietary requirements are requested at the point of booking. Should there be a request for specific foods without notice we will do our very best to accommodate all guests on the day, a member of our team will liaise directly and assist where possible.
  • All catering is served at a level accessible from a seated position.

Family Room


  • There are five accessible bedrooms with wet room style en-suite bathrooms. These bathrooms are fitted with non-slip flooring, emergency pull cords, handrails, lever taps and hand driers accessible from a seated position. If required please request one at the time of booking.
  • Whilst the easy-access bedroom doors have features that make them easier to open, the residential courts do not have automatic doors, so please ask one of our team for assistance at any time.
  • Two bedrooms in Willow Court are fitted with Deafgard units and flashing lighting which will trigger in the event of a fire.
  • There are three disabled parking spaces by Mulberry Court.


There is free Wi-Fi internet access across Campus. Please ask at the Conference Centre Reception for joining instructions.

Assistance dogs

  • We welcome trained assistance dogs. No other animals are allowed on Campus.


Detailed ‘venue access information’ document

We have put together a detailed document with information regarding our venue and facilities that will be useful for visitors with specific access requirements.  Please find the download link at the top of this page.

However, please do get in touch if you require further information, would like to arrange a pre-visit or advice on planning a visit by calling our events team on 01223 495123.

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