Frequently asked questions

• 2pm–Check-in time*
• 10am – Check out time*

Contact Reception ahead of time if you believe you will arrive late or at the weekend. On arrival go to the Conference Centre Reception, as normal.

• 7.30-9am - Weekday breakfast
• 7-30-9.30am - Weekend breakfast

6-11pm, when 10 or more people are on-site.

We regret that no animals, other than those needed for assistance purposes, are permitted onto the campus.

Hairdryer, tea and coffee making facilities, television, ironing board and iron.

All payments must be made via a secure WorldPay link sent to you by reception. For security reasons we cannot take credit card details over the phone or via email.

We are also a cashless site.

We do not have a gym. We do, however, have an outdoor trim track comprising 12 exercise stations, and an outdoor gym, which delegates can use in daylight and fair weather. We also have pre-bookable tennis courts, rackets and balls. More information about our recreational facilities.

Luggage may be left behind reception at any time, and owners leave their property at their own risk. We do also have a number of small lockers for small personal items. Please ask Reception for coins for these.

No. But we have a number of fridges that we can put in bedrooms for those requiring them for medication.

The Visit Saffron Walden website is a great resource for things to do and see in and around the beautiful town of Saffron Walden, which is 5 miles/8 km away.